Open 9am – 5pm Monday to Friday
10am – 4pm Saturday

01442 877366

Conditions of Sale TRADING AS Oxbridge Carpets Ltd

Special Instructions

Furniture and old floor coverings must be removed from the area to be fitted. Failure to do so will result in additional expense.

Terms & Conditions

The goods remain our property until paid for in full. We reserve the right to take back goods that have not been paid in full.

Overdue accounts will be charged at 4% over HSBC Bank base rate on a daily basis from the installation/delivery date.

Account Customers – Goods must be paid for in full no later than 30 days from the date of invoice.

Non-Account Customers – Goods must be paid for in full on day of order.

acceptance of goods

The seller may deliver the goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of these conditions.

A cancellation will only be accepted when it will not cause loss or cost to this company, and only when the cancellation is registered with us. Cancellations will not be accepted for special orders.

Whilst every effort is made to colour/pattern match varying rolls/widths, we, in common with all suppliers, will not guarantee exact colour/pattern match When imperfect or discontinued goods are sold at a discount, guarantees will not apply.

We will not accept any responsibility for shrinkage of carpet/vinyl, which have not been secured to the floor.

terms of installation

We cannot accept responsibility for the damage to pipes or cables under the floor, furniture or appliances unless these are pointed out to our sales team.

Furniture and old floor coverings must be removed from the area to be fitted.

Door easing is not our fitters’ responsibility. Doors that need to be eased can be quoted at additional expense.

Pattern matching of tufted or tonal patterned carpet cannot be guaranteed.

We cannot be held liable for carpets with an inherent tendency to shade under the effects of crushing of the surface or pressure.

We reserve the right to increase the price in the event of an increase in our suppliers price between the date of our quotation and the date of your acceptance.

In the event of a change in VAT rate between the date of the estimate and your complete payment the quoted price may be subject to a surcharge or discount.

Customers must sign the Certificate of Satisfaction on completion of installation. This will be provided by the floor layer.

We cannot be held responsibility for pile pressure lines for carpets with an inherent tendency to shade under the effects of crushing of the surface or pressure.

We cannot be held liable for any fitting that is not undertaken on smooth, level surfaces.

We reserve the right to position joins where in our opinion they are best suited. We do not guarantee an invisible join.

We cannot be held liable for Vinyl with a geometric pattern that may run out alongside kitchen units.

We cannot be held liable for any damage to goods as a result of us moving furniture or appliances.

Delivery/installation will be deemed as proof of willingness to comply with our Terms and Conditions.

Terms of installation – wood flooring

Wood Flooring, when installed as a floating floor, is subject to movement. A certain amount of Bounce or Spring may therefore be experienced.

Scotia and thresholds cannot be a guaranteed colour match.

Colour variation within the wood is an expected phenomenon as are knots in the wood.

We cannot be held liable for gaping/shrinkage/blistering caused by damp conditions, surface water, over wetting when cleaning or burst pipes.

insolvency of buyer

The clause applies if:

  • The Buyer makes any voluntary arrangement with its creditors or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purpose of amalgamation or reconstruction);
  • Or the Buyer ceases, or threatens to cease, to carry on business; or
  • The Seller reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.

If this clause applies then without prejudice to any other right or remedy available to the seller, the seller shall be entitled to cancel the Contract, or suspend any further deliveries under the Contract without any liability to the buyer, and if the goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement to the contrary.

force majeure

The Seller shall not be liable for any default due to any act of God, war, strike, lock-out, industrial action, fire, flood or any other circumstances whatsoever which may prevent, hinder or delay delivery and the Seller shall not be liable if it has insufficient stocks to satisfy an order.

Customer services

If you have any queries, please contact us. Oxbridge Carpets Ltd is a company registered in England whose registered office is at: Oxbridge House, Northbridge Road, Berkhamsted, Herts HP4 1EH.  VAT No. GB727 4402 42

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